Huopai Media Inc. ("Huopai Media," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, request a Growth Audit, use our services, or otherwise interact with Huopai Media.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Who This Privacy Policy Applies To
This Privacy Policy applies to personal information collected through:
- The Huopai Media website
- Contact and inquiry forms
- Free Growth Audit requests
- Consultation requests
- Email communications
- Client onboarding
- Marketing campaigns
- Website analytics
- Advertising and remarketing activities
- Client service interactions
- Other online or offline interactions with Huopai Media
This policy does not necessarily apply to information collected by third-party platforms independently of Huopai Media.
For example, Amazon, Etsy, Shopify, eBay, Google, Meta, TikTok, email providers, payment processors, and other third-party services may collect and process information under their own privacy policies.
2. Information We Collect
The information we collect depends on how you interact with us.
Information You Provide Directly
You may provide information such as:
- Name
- Business name
- Job title
- Email address
- Phone number
- Business address
- Website URL
- Marketplace store URLs
- Business goals
- Marketing requirements
- Product or service information
- Advertising account information
- Information included in your messages
- Information provided during consultations
- Billing and payment-related information
We only request information that is reasonably necessary for the relevant business purpose.
Information Related to Client Services
If you become a client, we may receive additional business information needed to provide our services, including:
- Marketplace account information
- Advertising account information
- Campaign data
- Product and catalog information
- Sales and conversion data
- Website analytics
- Customer acquisition information
- Marketing performance data
- Inventory information
- Product pricing and margin information
- CRM or customer lifecycle information
Clients remain responsible for ensuring that they have the appropriate rights and permissions to provide personal information to us.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically.
Depending on the technologies we use, this may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from IP address
- Referring website
- Pages viewed
- Time spent on pages
- Links clicked
- Website interaction data
- Date and time of visits
- General website usage information
This information helps us understand how visitors use our website, identify technical problems, improve website performance, and measure marketing effectiveness.
4. Cookies and Similar Technologies
Huopai Media may use cookies, pixels, tags, scripts, and similar technologies.
These technologies may be used for purposes such as:
- Keeping the website functioning
- Remembering preferences
- Understanding website traffic
- Measuring marketing campaigns
- Improving website performance
- Understanding visitor behavior
- Supporting advertising and remarketing
- Preventing fraud or abuse
Some cookies may be placed by third-party service providers that help us operate analytics, advertising, or other website functions.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar technologies.
You can also adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.
5. How We Use Personal Information
We may use personal information for legitimate business and operational purposes, including to:
- Respond to inquiries
- Provide requested information
- Schedule consultations
- Conduct Growth Audits
- Provide marketing services
- Manage client relationships
- Prepare proposals
- Process payments
- Communicate with clients
- Improve our services
- Analyze website performance
- Measure advertising performance
- Personalize website experiences
- Send marketing communications where permitted
- Prevent fraud and security threats
- Maintain and protect our systems
- Comply with legal obligations
- Enforce our agreements
- Resolve disputes
- Evaluate business performance
We do not use personal information for purposes materially inconsistent with the purposes described in this Privacy Policy without appropriate notice or authorization where required.
6. Marketing Communications
If you provide your contact information, we may send you communications about:
- Huopai Media services
- Marketplace growth strategies
- Industry insights
- Educational content
- Company updates
- Offers or promotions
- Events or consultations
Where required, we will obtain appropriate consent before sending certain marketing communications.
You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the message.
Unsubscribing from marketing communications will not necessarily stop transactional or service-related communications, such as messages concerning an active client relationship.
7. How We Share Information
We do not sell personal information simply because you visit our website or contact us.
We may share information with trusted third parties when reasonably necessary to operate our business, provide services, or fulfill the purposes described in this Privacy Policy.
These parties may include:
- Website hosting providers
- Analytics providers
- CRM platforms
- Email service providers
- Advertising platforms
- Marketing technology providers
- Payment processors
- Scheduling platforms
- Cloud storage providers
- Customer support tools
- Professional advisers
- IT and security providers
- Contractors and service providers
We expect service providers handling personal information on our behalf to use the information only for authorized business purposes and to maintain appropriate safeguards.
8. Marketplace and Advertising Platforms
Huopai Media may work with platforms including:
- Amazon
- Etsy
- Shopify
- eBay
- Meta
- TikTok
- Other advertising, analytics, commerce, and marketing platforms
When we provide services involving these platforms, information may be processed by those platforms under their own privacy policies and terms.
Huopai Media does not control the privacy practices of independent third-party platforms.
You should review the applicable privacy policies of those platforms to understand how they independently collect and process information.
9. Client Data
When Huopai Media provides marketing services to a business, the client may provide us with customer, prospect, website, marketplace, advertising, or analytics information.
In these circumstances, Huopai Media may process that information on the client's behalf in accordance with the applicable service agreement and instructions.
The client is responsible for determining whether it has an appropriate legal basis and necessary permissions to collect and provide such information.
Where required, Huopai Media may enter into additional data-processing terms with a client.
10. Information We Do Not Intend to Collect
Huopai Media is a marketplace growth and digital marketing company. Our website is not designed to intentionally collect highly sensitive personal information unless specifically necessary and lawfully permitted.
Please do not submit information such as:
- Social Security numbers
- Government identification numbers
- Financial account passwords
- Credit card numbers through ordinary contact forms
- Health information
- Passwords for personal accounts
- Other highly sensitive information
unless we specifically request it through an appropriate secure process.
11. Payment Information
If you purchase services from Huopai Media, payment information may be processed through third-party payment providers.
We generally do not need to store complete payment card information on our own systems when a third-party payment processor handles the transaction.
Payment providers may collect and process payment information according to their own privacy policies and terms.
12. How We Protect Personal Information
We take reasonable steps designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
Depending on the nature of the information and our operations, safeguards may include:
- Access controls
- Authentication measures
- Restricted employee access
- Secure systems
- Encryption where appropriate
- Vendor controls
- Security monitoring
- Data minimization
- Staff awareness and security practices
- Secure disposal practices
The FTC recommends that businesses understand what personal information they maintain, limit unnecessary collection, restrict access, protect stored information, and have procedures for responding to security incidents.
However, no website, network, transmission method, or storage system can be guaranteed to be completely secure.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing services
- Maintaining business records
- Communicating with you
- Meeting contractual obligations
- Resolving disputes
- Preventing fraud
- Complying with legal requirements
- Enforcing agreements
The appropriate retention period depends on the nature of the information and why we collected it.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
14. Your U.S. Privacy Rights
Depending on where you live and whether applicable state privacy laws cover our processing activities, you may have certain rights regarding your personal information.
These may include rights to:
- Know what personal information is collected
- Access personal information
- Correct inaccurate personal information
- Request deletion of personal information
- Obtain information about how personal information is used or disclosed
- Opt out of certain sales or sharing activities
- Opt out of certain targeted advertising activities
- Appeal certain privacy decisions
- Receive information in an accessible format
Not every right applies to every person or every business.
Certain legal exceptions may also apply.
15. California Privacy Rights
If you are a California resident and applicable California privacy law covers our processing of your information, you may have additional rights.
Depending on the circumstances, these may include the right to:
- Know/access personal information
- Correct inaccurate personal information
- Request deletion
- Opt out of the sale or sharing of personal information
- Limit certain uses of sensitive personal information where applicable
- Receive information about our privacy practices
- Exercise applicable privacy rights without unlawful discrimination
California law also recognizes certain opt-out preference signals, including qualifying Global Privacy Control signals, where applicable.
We will process valid requests according to applicable law.
How California Residents Can Submit Requests
You may submit a privacy request by contacting us using the information provided in the Contact Us section below.
If applicable law requires additional verification, we may ask you to provide information reasonably necessary to verify your identity and protect your information from unauthorized disclosure.
We will not require you to waive your legal privacy rights as a condition of exercising those rights.
16. Do Not Track
Some web browsers provide "Do Not Track" signals.
Because there is currently no universally consistent industry standard for responding to every type of Do Not Track signal, our website may not respond to all such signals in the same way.
Where applicable law requires us to recognize a particular privacy preference signal, we will handle it according to the requirements that apply to us.
17. Children's Privacy
Our website and services are intended for businesses, professionals, and adults.
We do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to us without appropriate parental consent, please contact us so that we can investigate and take appropriate action.
The federal COPPA framework provides additional protections concerning the online collection of information from children under 13.
18. International Visitors
Although Huopai Media may primarily serve businesses in the United States, our website may be accessible from other countries.
If you access our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate.
Privacy laws in those jurisdictions may differ from those in your country.
Where applicable law requires additional disclosures, rights, or safeguards, we will provide them as required.
19. Third-Party Websites
Our website may contain links to third-party websites, platforms, tools, or services.
We do not control those websites or their privacy practices.
When you leave our website, we encourage you to review the privacy policy of the third-party website before providing personal information.
Huopai Media is not responsible for the privacy, security, content, or practices of third-party websites.
20. Social Media and Advertising
We may maintain accounts or advertising campaigns on third-party social and advertising platforms.
If you interact with us through those platforms, the platform may collect information about your interaction according to its own privacy policy.
Advertising platforms may also use cookies, pixels, identifiers, or similar technologies to measure campaigns, understand audiences, or deliver advertisements.
Where applicable, you may be able to control certain advertising preferences through the relevant platform.
21. Data Breaches and Security Incidents
Although we take reasonable measures to protect personal information, no security system is completely immune from risk.
If we become aware of a security incident involving personal information, we will assess the incident and take reasonable steps consistent with applicable law.
Where applicable law requires notification to affected individuals, regulators, law enforcement, or other parties, we will provide such notification as required.
State laws may impose different requirements concerning security incidents and breach notifications.
22. Business Transfers
If Huopai Media is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction where legally permitted.
Any successor entity or acquiring party may be subject to applicable privacy obligations.
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made to reflect:
- Changes in our services
- Changes in technology
- Changes in data practices
- Changes in applicable laws
- Changes in third-party services
- Changes in business operations
When we make changes, we will update the Last Updated date at the top of this policy.
If a change materially affects how we use personal information, we will provide additional notice where required by applicable law.
24. Contact Us
If you have questions about this Privacy Policy or want to exercise an applicable privacy right, please contact us.
Huopai Media Inc.
Email: hello@huopaimedia.com
Website: http://huopaimedia.com/
Business Address:
16 Middle Neck Rd., #279
Great Neck, NY, 11021, USA
For privacy requests, please include enough information for us to understand your request and, where required, verify your identity.
25. Our Privacy Commitment
Huopai Media believes that responsible marketing starts with responsible data practices.
We aim to collect information for clear business purposes, use it responsibly, limit unnecessary data collection, work with appropriate service providers, and maintain reasonable safeguards for the information we hold.
We also recognize that privacy expectations and laws continue to evolve. As our services, technology, and the markets we serve change, we will review our privacy practices accordingly.